End-to end enterprise communication platform with composition, post-composition and output management

• Provides you, out of the box, with the functionality of multiple point products and leverages your investment.

• Increases your opportunity to automate document production processes – centralised and decentralised – and achieve higher savings.

• Delivers documents seamlessly through multiple channels and offers comprehensive delivery options to your customers.

Tight integration with ERP systems

• Translates into significant productivity and functionality gains over the base enterprise resource planning (ERP) output capabilities.

• Enables easy installation and implementation backed by the worldwide leader in breadth, depth and scope of SAP integration.

• Notifies the ERP system when errors occur so users can take corrective actions.

Advanced document composition capabilities
Enables you to create business and customer communication documents with a single design tool, from simple correspondence to complex financial statements that include charts and graphs, complex tables and document presentation logic.

Central repository and object-oriented composition tool

• Helps you define and enforce document presentation standards to be used companywide for batch and ad hoc production.

• Reduces dramatically the design time and maintenance of existing applications.

• Helps you enforce branding and support compliance.

Strong user administration

• Simplifies user login authentication by interfacing to the company LDAP or Active Directory.

• Strengthens security by allowing the administrator to clearly define roles and access rights to the shared resources for users.

Web-based interface for marketing messages

• Enables Precision Marketing by enabling non-technical users – marketing, legal and so on – to design and approve messages that are used in the transactional documents and design promotional campaigns to up-sell or cross-sell products and services.

• Deploys instantly around the world so overseas offices can localise documents.

Ad hoc document capability

• Replaces office publishing tools with standard, auto-filled, easy-to-use document templates.

• Shortens and simplifies the document creation and delivery process.

• Reduces costs by grouping, processing for automation, and printing and mailing the distributed documents on production devices.

• Supports compliance because everyone uses the latest templates.

Document reengineering

• Repurposes existing print streams, makes changes to the documents and delivers them through any one of several delivery channels.

• Revitalises old documents by adding colour, charts, onserts and even Precision Marketing messages.

• Enables automation and optimisation by adding integrity barcodes and by extracting the address block for data cleansing or postal presort.

Document optimisation: assembly, merging, sorting, splitting

• Enables substantial labour savings by automatically assembling multiple documents coming from diverse applications, in different formats, into single packs.

• Reduces postage costs by merging multiple print jobs and by sorting the whole batch to achieve the highest postal discounts.

• Splits datastreams by type of delivery channel or large output jobs to balance the workload between devices.

Self-service delivery channel selection

• Allows customers to specify their delivery channel preference for communications – print, e-mail and so on.

• Increases customer satisfaction.

• Reduces production costs by helping customers adopt electronic delivery sooner.

Document repository

• Improves customer service and first call response by allowing call centre representatives to view the delivered documents while they are talking to customers.

• Enables customer representatives to immediately reprint or resend a document to a customer via e-mail or other channel.

Distributed printers output management

• Provides better management of print jobs, queues and distributed printers.

• Improves productivity with the delivery of documents and re-routing of jobs to alternate devices in case of device failure.

• Provides extensive tracking and reporting capabilities.

Radio frequency Identification (RFID) support

• Manages the production of RFID tags through the stages of design through printing. 

• Enables you to better track items and better manage inventory and distribution processes.

Unicode support

• Serves as a global enterprise solution that can mix alphabets within the same document, including the Asian Unicode sets. 

• Empowers the corporate office to define and enforce standard presentation templates and lets each region manage the localisation of documents.

Enterprise scalability

• Starts small and scales to broader application use. 

• Suits high-volume transactional environments in which high performance is essential. 

• Provides compatibility with a customer’s high availability infrastructure. 

• Includes support for Advanced Function Presentation™ (AFP™) architecture.